5 Customer Experience Success Metrics That Never Disappoint

With multi-channel becoming the norm, omnichannel a priority, digital transformation not a debate but a necessity, artificial intelligence (AI) and machine learning (ML) having more than a foot in the door, customer empathy and personalization reigning supreme —  customer experience (CX) has turned into one of the most intriguing phenomenons to have emerged in the last decade, and continues to both confound and fascinate enterprises. According to Gartner, improving customer experience is one ...

How to Launch Your E-Commerce

No, it’s not a clickbait title and yes, starting with $100 can get you an actual running store. In this article I’ll go through every step you need to take to get your store up and running and explain the costs involved. Granted, to keep the costs down you’ll do all the heavy lifting but hey, nothing worthwhile ever comes easy so let’s dive right in… 1. The Product It might feel odd for some that I would go about explaining how to launch a $100 store and start with the product but truth i ...

I have an App Idea… but I’m not a Programmer – Hacker Noon

I have an idea. Let’s take a look at the business practicalities of having an app idea from the very first moment of inspiration to sitting down with an engineer. I have an idea for a web application The muse has bestowed inspiration on you, congrats! Now it is time to take a hard look at your idea and decide whether to refine it, move on to prototyping it or whether you’re better off shelving your new idea altogether. If you’re not a programmer , it can be hard to quickly validate an app ...

O que é preciso para começar no Empreendedorismo Digital?

O que é preciso para começar no Empreendedorismo Digital? Você quer começar seu Empreendimento Digital, mas não sabe como ou sequer por onde? Então, preste muita atenção neste Artigo. Nele, você saberá qual deverá ser o primeiro passo que inclusive, impulsionará os demais para sua caminhada rumo ao sucesso. Você quer começar seu Empreendimento Digital, mas não sabe como ou sequer por onde?  Então, preste muita atenção neste Artigo. Nele, você saberá qual deverá ser o primeiro passo que inc ...

Don’t Start With an MVP

It’s been a little over 18 months since Steve quit his day job and ventured out on his own. Even though, his savings ran out 6 months ago, he has hit a comfortable groove using freelance consulting to keep his product development going. He’s come to terms that bringing his vision to life is going to take it’s due course, but he’s not in a hurry. Rome, after all, wasn’t built in a day. It’s a Tuesday morning and Steve is in line waiting to order his morning coffee before heading to a client site ...